Introduction
Welcome to Riff, the AI photo editor. Your privacy is important to us, and we are committed to protecting your personal data. This privacy policy explains how we collect, use, share, and safeguard your information when you use our services including our website and mobile app. It also describes your rights regarding your personal data.
Information We Collect
Information users provide directly
- Email Address
- Application Usage Data: Including image uploads, image prompts, account settings, and click activity.
Information collected automatically
- Web Server Data: Including IP address, browser type, operating system, referring URL, and dates and times of visits.
Information from third-parties
- Payments Data: Including email associated with payment, service purchased, payment method (e.g. VISA, mastercard), payment amount, address associated with payment, date of payment, and reason for subscription cancellation.
How We Use Your Information
- To Enable Use of Our Service: Your email address and application usage data is necessary for account creation and functionality.
- To Improve Our Products and Services: Application usage data helps identify problems and develop new features.
- To Process and Respond to Customer Support Communications: Identification and contact information facilitate customer support. Application and payment data help identify and resolve issues.
- To Carry Out Marketing Activities: Referring URL information assesses marketing effectiveness; contact information may be used to inform users of new features or updates.
Data Storage and Security
Data Storage
Data is stored by Cloudflare and Amazon Web Services.
Security Measures
Riff uses modern security practices to store and protect data, including encryption at rest and in transit, access controls, and multi-factor authentication.
Data Retention
- Image Data: Automatically deleted after 24 hours unless saved by the user.
- Prompt Data: Deleted after 7 days.
- Other Data: Retained as long as necessary for service provision and compliance with legal obligations.
Usage Rights and Choices
Application and web server data is necessary to use our services. If you do not provide this data you will not be able to access the services.
Children's Privacy
Our service is not intended for use by children under the age of 13. We do not knowingly collect personal data about children. Parents can contact us at [email protected] if they believe their child has provided personal data.
Changes to This Policy
We may modify this Policy in whole or in part. We will notify users of any modification in accordance with applicable privacy laws.
Contact Information
Riff AI Inc. is responsible for processing your information and is the data controller. For comments, questions, or concerns regarding this privacy policy please contact [email protected].